Privacy Policy

1) Information we collect

We may collect the following categories of information:

Account and profile information

• Email address
• First name and last name
• Password or authentication details (if you create an account using email/password)

Social media / profile information (if you provide it)

• Links/usernames to social profiles and related profile details you choose to share

User content

• Audio/video files you upload (if applicable)
• Transcripts, translations, subtitles, and other content you create or edit in the Service

Payment and billing

• Payments are processed by Stripe. We may receive limited billing details (e.g., payment status, last 4 digits, expiration month/year, billing country, and Stripe customer/subscription identifiers).
• We do not receive or store full card numbers; Stripe handles that information.

Usage and device information

• IP address, device type, browser type, operating system
• Log data (pages viewed, actions taken, timestamps, referring URLs)
• Approximate location derived from IP address

Communications

• Information you send us (support emails, feedback, requests)

We may also collect other information you choose to provide to the Service.

2) How we use information

We use information to:

• Provide, maintain, and improve the Service (including processing uploads and generating outputs)
• Create and manage your account
• Process subscriptions and payments through Stripe
• Provide customer support and respond to requests
• Monitor, prevent, and address security issues, abuse, fraud, and technical problems
• Comply with legal obligations and enforce our terms

3) Ads, remarketing, and targeted advertising

• No ads: We do not display third-party ads in the Service.
• No remarketing: We do not use remarketing services (e.g., retargeting pixels for advertising).
• No sale/share for cross-context behavioral advertising: We do not sell personal information and do not share personal information for cross-context behavioral advertising.

4) How we share information

We may share information in the following circumstances:

• Service providers (processors): With vendors who help operate the Service (e.g., hosting, storage, analytics, email delivery, customer support tools). They are permitted to process information only to provide services to us.
• Payments (Stripe): Payments are processed by Stripe. Stripe may collect and process your payment information according to its own privacy practices.
• Legal and safety: If required by law, subpoena, or legal process, or to protect rights, safety, and security.
• Business changes: If the Service is transferred (e.g., merger, acquisition). (As an individual website, this is less likely, but still possible.)

5) Cookies and similar technologies (CalOPPA)

We may use cookies or similar technologies for:

• Keeping you signed in and enabling core site functionality
• Security and performance
• Understanding usage to improve the Service

Do Not Track (DNT): Some browsers offer a "Do Not Track" signal. There is no uniform standard for responding to DNT signals, so we may not respond to them consistently.

Third parties: We do not knowingly allow third parties to collect personally identifiable information about your online activities across different websites for targeted advertising.

6) Data retention

We keep personal information only as long as necessary for:

• Providing the Service
• Meeting legal and accounting requirements
• Resolving disputes and enforcing agreements

Retention periods vary depending on the type of data and why it is needed.

7) Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8) International users and cross-border transfers (GDPR)

If you access the Service from outside the country where we operate, your information may be processed in countries with different data protection laws. Where required, we rely on appropriate safeguards for transfers, such as contractual protections.

9) Your privacy rights (GDPR)

If the GDPR applies to you (e.g., you are in the EEA/UK), you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data ("right to be forgotten"), subject to exceptions
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time where processing is based on consent (withdrawal does not affect prior processing)
• Lodge a complaint with your local data protection authority

Legal bases (GDPR): We process personal data based on one or more of the following:

• Contract (to provide the Service you request)
• Legitimate interests (e.g., securing and improving the Service)
• Consent (where required, such as certain cookies)
• Legal obligation (e.g., tax/accounting requirements)

To exercise GDPR rights, email zihaoyedev@gmail.com.

10) California privacy rights (CCPA + CPRA)

If you are a California resident, you may have rights under the CCPA as amended by the CPRA, including:

• Right to know/access: Request disclosure of the categories and specific pieces of personal information collected, sources, purposes, and categories of third parties we disclose to.
• Right to delete: Request deletion of personal information, subject to exceptions.
• Right to correct: Request correction of inaccurate personal information.
• Right to opt out of sale/sharing: Opt out of the "sale" or "sharing" of personal information.

• Right to limit use and disclosure of sensitive personal information: To the extent "sensitive personal information" is collected, you may have the right to limit certain uses. We do not use sensitive personal information to infer characteristics or for advertising.
• Non-discrimination: You will not be discriminated against for exercising your rights.

Categories of personal information collected (examples):

• Identifiers (name, email, IP address)
• Customer records (account details)
• Internet/network activity (usage logs)
• User content you upload or create
• Social profile info you provide
• Payment-related info (via Stripe; we receive limited payment metadata)

How to exercise California rights: Email zihaoyedev@gmail.com with your request. We may need to verify your identity before fulfilling certain requests.